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Dropbox Sign

Dropbox Sign
Formerly HelloSign

Overview

What is Dropbox Sign?

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

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Recent Reviews

I like Dropbox Sign.

8 out of 10
October 26, 2023
Incentivized
I use dropbox sign to send contracts to clients and have them sign and send them back. Sometimes when they have forms for other …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Essentials

$15

Cloud
per month

Standard

$17.5

Cloud
per month starting at two users, per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.hellosign.com/info/hs…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Dropbox Sign Product Tour

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Product Details

What is Dropbox Sign?

Dropbox Sign is a way to sign and request signatures securely online. Users can add legally valid signatures to any agreement from new-hire offer letters to loans to sales contracts to NDAs. Its user interface, admin controls, document tracking, and enterprise-grade security make it more secure than pen and paper methods and come default out-of-the-box.

How it works:

Prepare and Send
Upload documents that need signing to Dropbox Sign from cloud storage or a computer. Then, drag and drop the fields to sign. Finally, add the signer's email address and click send.

Sign
Signers are notified with a link to sign the document on their device. Once signed, completed agreements are immediately available to view in the user's Dropbox Sign account.

Manage
The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets users view all signed documents. The branding can also be customized and access for team members is managed inside the account settings.

Dropbox Sign integrates with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so documents can be sent for signature directly from them. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, so signed documents can be automatically saved found later at anytime in a preferred cloud storage accounts.

For deeper functionality, embed eSignature functionality directly into an app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create an in-product signing experience. Dedicated API support team helps users to get a secure and reliable signature experience with faster implementation.

Dropbox Sign's intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Also, data from completed forms is automatically sent to third-party systems.

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

Dropbox Sign Video

An introduction to Dropbox Sign

Dropbox Sign Competitors

Dropbox Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America, Canada, United Kingdom, Ireland, Australia, New Zealand, Singapore, Germany, France

Frequently Asked Questions

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

Dropbox Sign starts at $0.

PandaDoc, DocuSign, and airSlate SignNow are common alternatives for Dropbox Sign.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Dropbox Sign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(405)

Attribute Ratings

Reviews

(1-25 of 81)
Companies can't remove reviews or game the system. Here's why
Ivan Popov | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
My experience with Dropbox Sign's G2 marketing campaign left me feeling pretty let down. It just seemed like they weren't being totally upfront with their customers. And when it comes to the product itself, I've gotta say, it's not exactly blowing me away. Plus, I've heard some worrying things about security issues. Honestly, I wouldn't feel right recommending it to anyone, especially if they're concerned about keeping their stuff safe. I use sign for two of my businesses and considering different product at this time.
  • Nothing
  • Not a lot
  • Negligible difference
  • Security
  • User experience
  • Core functionality
I've really given Dropbox Sign a fair shot, but I just can't bring myself to recommend it to anyone. Security is a big deal for me, and unfortunately - in my experience, it falls short in that department. Plus, when it comes to using it, I feel the whole experience is just kind of meh. It's not terrible, but it's definitely not wowing me either. And then there's the price... For what they're asking, in my opinion, there are definitely better options out there that offer more bang for your buck. All in all, I'd say it's worth exploring other alternatives before committing to Dropbox Sign.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Dropbox Sign to sign contracts between me and new clients. They make it super easy to quickly and easily sign documents with someone you are working remotely with.
  • Easily upload and organize documents to be signed
  • Allows you to add templates so you can save time
  • Makes it easy to place the signature boxes, etc., on each document
  • Quickly sends the document to the other party and reminds them to sign
  • I can't think of anything that I would like to see improved
I think Dropbox Sign is for you if you are in need of a platform that lets you easily and virtually sign documents or contracts. Especially if you are working remotely with clients, this makes it super seamless to send new clients docs without them having to figure out a way to sign and return them.
July 21, 2023

Dropbox Sign Rocks!

Paola Cedeno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use it for contract signatures, W-9 forms, board meeting minutes which are signed by our board president, MOUs, agreements, and amendments. We also use it for staff to sign acknowledgments of policy and procedures. We honestly use it for anything that requires our clients to sign or if something external needs to be signed by our internal staff now that we work in a hybrid environment.
  • Easy to use.
  • Nice customer service.
  • Good instructions.
  • Allowing to create folders to organize the contracts.
  • Being able to edit the contract if an email is incorrect instead of cancelling.
  • Being able to create a template to allow to the cc person to stay.
I think it is great to send out contracts and get signatures, any scenario where we need to either sign or get a signature I think it is great - area to improve is when sending a template like the W-9 forms we have to constantly enter the email of the person who needs to get cc'ed with the completed form.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Dropbox Sign to have tenants sign documents with other organizations on MOUs, etc. It eliminates having to make the signee come into our office and make unnecessary trips when they can open their computer and sign the document. Dropbox Sign is used almost daily and is very user-friendly.
  • Very easy to use
  • Enhanced contract speed
  • Enhanced security
  • Lower transaction cost
  • Sometimes compatibility issues
  • Risk of unverified signer
Some of our clients are elderly and unable to make a trip into our office for a wet signature, Dropbox Sign eliminates this problem.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used Dropbox sign to have my clients and recruited candidates to sign official documents and agreements.
  • Extremely user-friendly and mobile-friendly, I can have clients sign anywhere and anytime.
  • Very easy to duplicate a contract and use templates its so fast and great.
  • great pricing.
  • It would be great if, once you sent a contract, you could edit that contract without having to re-upload and resend it to clients.
Dropbox sign is great to have anyone sign any time of agreement or contract.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Whenever files such as photos, documents, and videos need a signature, this tool is a great assistance that fully functions. I love how this tool works because it's convenient, and user- friendly.
  • adding signatures on files
  • easier to navigate
  • simple but meaningful functionalities
  • For the whole duration that I used this tool, I love how it operates. user-friendly, easier to navigate.
I really have a problem of how should I do this certain things, but thankfully, reusable templates, and reminders are available, hence made my work easier.
Score 9 out of 10
Vetted Review
Reseller
Dropbox Sign is a tightly integrated solution into the PageUp platform, enabling customers to easily generate documents during the recruiting process which include eSignature requests. This enables our clients to get offers of employment and contracts to candidates rapidly whilst providing a simple eSignature flow to receive completed documents instantly. They've been a great partner for PageUp and our customers.
  • Easy setup
  • Simple user experience
  • Good support
  • If anything the customer purchasing process for our clients could be a little more efficient
Dropbox Sign is a great tool for providing an embedded eSignature flow in our SaaS product. They are a great partner to support our engineering team and ongoing support and partnership management
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DropBox Sign daily - to sign from contracts to policy acknowledgment/consent forms. It is fairly easy to use and navigate. How it is simple to set up a template and use the same wording and format for everyone you may send it to. However, when using Bulk Send - you will have to be careful and patient as sometimes there are glitches due to the volume of people you are sending your document to.
  • Easy to navigate.
  • Able to send to multiple people at a time.
  • Keeps track/comes with a trail for legal purposes.
  • Glitches in bulk send.
If another department needed you to send something on their behalf, if you need acknowledgment from all employees of policy changes If you are introducing a new system into your processes.
Jake Thomaier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dropbox was easy to use for my clients for e-signatures and follow up. It was a semi-weekly use for me.
  • Validated e-signatures
  • E-signed document verification
  • Documents retrievable anytime
  • Ease of use
  • Help buttons for the more complicated steps
Great for business use for e-signatures on follow up loan documents, secure website for client's security, okay for less sophisticated users, but could be simpler for older or less tech savvy clients. I had to re-send and call to re-assure some people it was okay to use.
January 07, 2023

Dropbox Sign Bravo!

Score 9 out of 10
Vetted Review
Verified User
All of our contracts are done via electronic signature and are unique to each client. Even without using the template feature, this is very easy to do.
  • Efficiency
  • Time Stamped
  • Easy user Interface
  • Clients think they have to sign to read the agreements. The button to view and/or download should be easier to find.
  • Customers of yours (us) should have a choice of whether a client can download or only view onscreen a contract before signing.
We were users of Hellosign when Dropbox Sign purchased the software. We were worried it would become ignored. So far incredible they have done is to improve the product. Bravo!
December 28, 2022

Great for any user!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work with a variety of professionals all over the country. Dropbox sign allows me to get important documents signed no matter where the client is.
  • Easy to use
  • When the system sends a reminder to a client that they have a document to sign I would also like a copy of that email
I am able to get contracts signed by people that work all over the country quickly. This product is great!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use Dropbox Sign weekly. I run a large-scale influencer program where I need lots of contracts tracked and signed. Dropbox Sign has allowed me to stay on top of when Influencers have viewed and ultimately signed our contracts. It super easy to create templates and one-off documents for signature. I love the feature that remind a busy influencer that we are still awaiting their signature.
  • Reminders
  • Easy Templates
  • Cross functional signatures
  • Timely Updates
  • When working with an influencer who has an agent, the agent might want to review prior to the influencer reviewing and signing, so having a viewer but not a signer approve the doc before the other party gets it would be helpful.
  • sometimes logging in is difficult and the page doesn't always load.
  • Would like a phone number text box as an option instead of "fill in text box".
Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use DropBox Sign to send contracts to healthcare organizations/clients to allow Latent Talent, LLC to partner with these organizations to recruit for their open positions or specific roles. DropBox Sign is so easy to use and it makes it easy for clients who have never used it because it is basically a one-click process and you have a signed contract.
  • User Friendly
  • Ability to copy & paste formatting makes for a simple process on the users end
  • Ability to click into DropBox sign and clients can easily fill in what they need to and have a one click signing experience
  • I wish it had the ability to recognize where the lines were in the formatting so it would put the signature box or “date” box in the perfect spot without me having to drag it around
  • I also wish it could recognize the font and font size that was used in my contracts and simply place the same formatting for the date and anything that needs to be typed into the contract by the client
Sending contracts to clients is very simple. Being able to add their email address and send straight from the application is very user friendly. It has been awesome to be able to send clients a quick email rather than get a signature on paper. It’s quick, reliable, and great when you have clients all over the US.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I generate agreements and have them signed by both parties to the agreement.
  • Cost is reasonable
  • Allows for fast execution of agreements
  • Provides a good electronic paper trail
  • I get a lot of bounce backs that are not accurate--the other party did get the document even though Dropbox says they did not.
  • I would like the distribution order to be more obvious--its easy to miss.
  • I have used HelloSign for many years. So far I have not seen any improvements over what HelloSign offered.
Under HelloSign I had a lot of trouble with Customer Service. Hopefully it is better staffed and more responsive under Dropbox Sign.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox has made getting contracts signed so much easier!!!!! I purchased Dropbox Sign to be able to send my clients digital contracts and capture their signature. Previously they had to print, sign and scan it back to me. I often did not get fully executed contracts. Now that I use Dropbox Sign, I simply pull up the google doc, use the Dropbox sign extension to send it to the client, they sign easily and return, and I sign and send a final contract. Dropbox keeps copies of all my fully executed contracts by date but I can also download and store myself in my own client files. Its safe, secure, affordable and easy to use.
  • integrates with google
  • is simple to format and use
  • stores everything in one place for you
  • Link to google drive to store the files more easily
I priced several versions of electronic signature software and Dropbox had the most affordable option as well as google integration. Other products were much more expensive and included things I didn't need, nor did they integrate with google.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have used Dropbox Sign to complete contracts with vendors and employees. I find the product easy to navigate and use and one that I would easily recommend to others. It is very easy to upload documents and send them via email, track them, get them signed, and even remind recipients to complete documents as needed.
  • Email signatures
  • Document tracking
  • Document storage
  • Tech support
  • Cost control
  • Load times
Dropbox Sign is best for contracts, or other documents that require the collection of signatures. What we liked the most was the ability to collect multiple signatures from multiple parties and the ability to control who signed when and in what order. This made executing contracts in a series or order easier than previous methods.
December 13, 2022

Dropbox Sign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We take sensitive information very seriously and by using Dropbox Sign we are able to store documents safely. New hires are able to fill out new hire forms anytime and anywhere. Electronic forms and e-signatures ensure forms are completed before submission and decreases the likelihood of an error. Dropbox Sign has made our onboarding process smooth and as easy as 1,2,3.
  • Storing Documents
  • Electronic Forms
  • Up to date notifications on status
  • Very user friendly even to people who have never used electronic forms
  • More templates for the price
Dropbox Sign is perfect for us for onboarding clients of all sizes. Our focus isn't just on what's easier for us but on what works best for our client and their employees. We love keeping things efficient, simple, and stress-free. Using Dropbox Sign electronic forms has helped us do that!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Makes it pretty easy to have business development leads to sign our NDAs, Eval Agreements, all the way to closing.
  • Importing documents works great
  • Templates are huge time-savers
  • Audit trail of all the events leading up to the signing of the document
  • Ability to download an existing template
  • Make signing with finger more natural
It works really well for user interviews release forms that need to be signed with every call I take. It would be great to have it connect and automatically send requests for signature closer to the data of the calendar meeting.
December 13, 2022

Speed of Light Sign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to send out contract documents for signature. It is beneficial because the contract agreements are immediate.
  • Notifications of where we are in the signature process.
  • Pretty quick turnaround with support.
  • Easy to use.
  • It looks like only 5 people can be carbon copied. In some cases there may be more needed.
In construction the contract documents must be turned around quickly. Dropbox Sign does this well.
December 13, 2022

Signsational!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Sign to get signatures from our clients for applications on the purchase of insurance or any endorsements that need to be processed to our client's policy.
  • ablitiy to move documents in your preferred order
  • ability to add words or commentary while assigning signatures
  • ability to send reminders
Dropbox Sign is very easy to use and has increased our production by being able to conveniently provide our clients the ability to securely sign documents, without having to come into our office.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Contracts and service agreements
  • Easy to use
  • Easy to track
  • Easy to email
  • The number of template links needs to up increased.
It is great for sending contracts that need signatures. It is not very good for service agreement renewals because of the limited number of template links that are allowed in my single user plan.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Sign allows me to get documents to our staff and potential candidates quickly and without issue. It is simple to use and has minimal difficulty even for those not electronically savvy. It has cut down time to get items completed and is nice to be able to send reminders.
  • Ease of use
  • getting documents signed
  • Sometimes it can be less friendly when mobile.
Dropbox Sign is a great resource, and I can't think of any downfalls at the moment. We plan to continue use with our company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Sign for internal contracts (employee NDAs, etc.) as well as contracts for our clients and talent we collaborate with on a regular basis. Our HR team and Marketing team it the most, and we have found that it Dropbox Sign is the easiest way to organize all documents and users in one central location.
  • Ease of use
  • Reminder emails
  • Organization of multiple templates
  • Organization of documents
  • Organization of documents can be clunky as I have to scroll all the way down to find a specific document I am looking for
  • The software tends to lag a little when I’m trying to go through the upload process to send a document out for signature
Dropbox Sign works best for sending out premade documents and/or contracts that need a binding signature. It also works well with storing templates of documents that need to be used more than once. Dropbox Sign might not be appropriate for a contract or document that is not legally binding, like a work or school essay.
Donald Owens II | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Sign frequently for executing construction contracts and change orders. It has eliminated the need for long lead times, mailing paper documents, post office delays, printer issues, etc. Customers seem more likely to sign and to start projects faster because this makes it much easier to do so.
  • Extremely user-friendly
  • No need to train clients or coach them through the process
  • Instant communication
  • It would help if there were fillable fields for clients to type in their own words for product selections on contract forms.
Dropbox Sign has made life much easier and more convenient in the office, and the price was much more affordable than DocuSign. The only time it hasn't worked well, has been with clients who do not have access to email, which is pretty rare these days anyway. Also, if there are any document edits required, it can be a little annoying to have to delete the old file, restart the submission, and sometimes have the client complain that the link won't work, because they are using the previous email.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Dropbox Sign to onboard new employees as well as onboarding new vendors. Dropbox Sign makes it really easy to collect signatures and other pertinent information from both our employees and vendors alike when processing their paperwork. We get a copy. They get a copy. It is the best of both worlds. I would also say the ability to track what paperwork has been sent, when it has been sent, and the ability to followup, top-notch!
  • Collecting of signatures
  • The ability to followup on tasks
  • The ability to send copies of signed paperwork to party who signed effortlessly
  • The ability to route the signed documents to many parties in the organization
  • The costs in adding additional users is unappealing
Whether your organization is big or small, I can find Dropbox Sign scalable in its offerings. I would also say that if your organization is already using Dropbox, using Dropbox Sign is an effortless integration and works well in the environment. Even if you don't use Dropbox, Dropbox Sign makes it really easy to send and track paperwork.
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